Residential Management Selection Criteria

This document will highlight some areas we will review during the approval process. Please read and understand before completing an application.

  • All residents 18 or older must submit a fully completed, dated, and signed residency application. Applicant must provide proof of identity (driver's license, passport, or government-issued ID and Social Security Card).  Each adult applicant will require A non-refundable $75.00 fee for a credit and background check.
  • Applicants must have a combined gross verifiable income of at least three times the monthly rent or the money to pay to cover the entire lease amount. A minimum of two years of residential rental history is required. Two months of the most recent bank statements and pay stubs are required. All other income sources must be verifiable if needed to qualify for a rental unit. We reserve the right to require a cosigner
  • Civil Court Records must not contain eviction filings in the past five years and cannot contain more than one filing in the previous ten years. Credit history must not contain certain judgments, collections, or liens within the last two years. Bankruptcies (other than Chapter 13) must be discharged. Unpaid child support is not allowed.
  • Criminal records must contain no convictions for crimes involving violence, assault or battery, drugs, firearms, or felonies within the past five years and no sexual offenses or domestic violence history ever. In the event a record comes back "adjudication withheld," "nolle prosse," or "adjudication deferred," further documentation may be required, and the applicants may be denied on this basis.
  • All properties are rented "AS IS". We do require that at least one applicant has seen the property in person, or an "AS IS" addendum will be required.
  • All properties are non-smoking of any substance.
  • The number of occupants is limited to 2 persons per bedroom unless noted on listing and required by the owner.
  • We strive to provide mutual accountability and responsibility for the benefit of all our residents.
  • It's imperative that ALL our residents fully understand and acknowledge our pet and animal-related policies. This ensures we have formalized pet and animal-related policy acknowledgments and more accurate records to create greater mutual accountability. We use a third-party service, Pet Screening, to ensure all applicants understand how to adhere to the property's pet and animal policies, even if you do not have a pet or animal. All applicants should complete a Pet, No Pet, or Animal Profile.
  • Upon notification of the applicant's approval, we require that the holding fee of $600 be applied to the administrative fee and the security deposit be paid within 48 hours. Immediately after that, upon reason, the lease documents are executed even if before the move-in date. This secures the property for the applicant. No property will be held off the market for more than 14 days after notice of approval, or we reserve the right to rent it to a different applicant.
  • All tenants are required to enroll in the Resident Benefits Package (RBP). The Our Home Manager Resident Benefits Package (RBP) delivers savings and convenient, professional services that make taking care of your home second nature. By applying, Applicant agrees to be enrolled and to pay the applicable cost of $75.00/month, payable with rent.

    Your RBP may include, subject to property mechanicals or other limitations:

    - HVAC air filter delivery directly to your door approximately every 60 days
    - Liability Insurance that meets all lease requirements from an A-rated carrier
    - Move-in concierge service that includes a one call set up your utility services, cable, and internet services
    - A resident rewards program that helps you earn rewards for paying your rent on time
    - Credit building to help boost your credit score with timely rent payments
    - $1M Identity Protection for all adult leaseholders
    - On-Demand Pest Control that includes an innovative pest control service that provides an effective, reactive, and
    targeted approach to pest control
    - 24/7 online maintenance reporting
    - Home buying assistance for when the time is right to buy your “forever” home
    - Online portal that includes access to your account, documents, communication and payment options
    - Vetted vendor network: we find the technicians who are reputable, licensed, and insured

    Liability Insurance requirements and options:
    The Landlord requires Tenant to obtain liability coverage of at least $100,000 in property damage and legal liability from an A-rated carrier and to maintain such coverage throughout the entire term of the lease agreement. Tenant is required to furnish Landlord evidence of the required insurance prior to occupancy, at the time of each lease renewal period, and upon request.
    To satisfy the insurance requirement, Tenant may either (1) be automatically enrolled into a policy that satisfies the coverage requirements as part of the Resident Benefits Package; or (2) obtain alternative liability coverage from an insurer of Tenant’s choice. The option Tenant chooses will not affect whether Tenant’s lease application is approved or the terms of Tenant’s Lease.
    Option 1: Do nothing. The Tenant will be automatically enrolled into an insurance policy as part of the Resident Benefits Package. No further action is required. Coverage will begin on the effective date of Tenant’s lease and continue throughout the lease term. Please refer to the evidence of insurance that is supplied by Our Home Manager for additional coverage details.
    Option 2: Buy a policy. If Tenant prefers, Tenant may find, purchase, and maintain another policy that satisfies the Landlord’s requirements. The Resident Benefits Package monthly amount will be adjusted accordingly. Visit and follow the instructions listed there to provide evidence of the required insurance coverage to your Landlord. The Resident Benefits Package monthly rate will be adjusted by the premium amount in the policy.
    Please be sure that your policy meets the following criteria prior to submitting:
    ● Policy is purchased from an A-rated carrier
    ● Policy meets or exceeds the required $100,000 in property damage and personal liability
    ● Our Home Manager is listed as additional interest
    ● Our Home Manager address is listed as: PO Box 660121 Dallas, TX 75266
    It is Tenant’s responsibility to pay premiums directly to your insurance provider. If the policy is terminated or lapses, Tenant will be subject to a lease violation fee of $25 and agrees to be subsequently enrolled into the policy referenced in Option 1 above.

    NOTE: The total monthly cost of the Resident Benefits Package is all-inclusive, and no discounts will be given if any element of the package is unavailable due to a lack of HVAC or another limitation at a specific property. All services are subject to the terms and conditions of the Resident Benefits Package Lease Addendum.

  • Any exceptions to the above standard criteria would require owners' approval after the application is submitted.